Applications of Computers

[cyberguy]

What are the types of decisions made at each level of the company? What type of information system would be appropriate for each level?

[jbking]

Could you list some examples of levels as to my mind there are dozens of possible levels to go from executives to front-line individuals? What type of IS are you meaning, e.g. architecture, scale of system, number of system, type of system etc.? Or do you mean the equipment specific to that level like the desktops and laptops some may have in a company?

One could take an interpretation of looking at executives and how they use IS which may or may not be what you want with such an open-ended pair of questions.

[apomb]

So it seems that people are not only coming here for computer homework help, but business homework help too... interesting. Your opening question makes absolutely zero sense. What "the company" are you referring to, and please narrow your term "information system" down to a type/scale of system... much like jbking mentioned.

[cyberguy]

The level of companies is operational level, knowledge , management and strategic. the information systems are: Transaction processing system, management info systems , decision support info sys, and expert system. My question really is which of the above info systems belong to which organizational level as stated above......

[cyberguy]

these are the organizational levels and info system which is requred to be learn at my level

[jbking]

Edited to add more answer at the bottom since I missed a post by the OP that clarified a little but not much of what is being asked.

cyberguy @ Wed Sep 09, 2009 6:10 am wrote:

these are the organizational levels and info system which is requred to be learn at my level

What are your parameters for defining an organization, a level, and an info system? Here are a few more concrete examples of why this isn't so easy to answer:

Organization -> Fortune 100 companies that have hundreds of thousands of employees, billions in revenue and likely some of the most complicated systems out there due to their scale. Contrast that with a small, home-based business that may only have a handful of employees, thousands in revenue if not and the need for simple systems that aren't going to take months to learn. Aside from for-profit corporations, there are non-profits as well as governments for other types of organizations at a rather high level. Thus, there are a few factors here to determine what kind of organizations are you wanting to examine.

Level -> Similarly, there are C-level executives(CEO, CFO, CTO, CIO, and COO for a few off the top of my head), directors, middle managers, and front-line staff in the Fortune 100 company case. Governments can vary dramatically as there are different structures in different parts of the world. While the U.S. and Canada have similar structures, I'd think if you go to other continents things may change quite a bit and thus they have different levels.

Info. System -> Are we talking about the PC for people at that level? Their knowledge and use with various enterprise systems,e.g. ERP, CRM, and CMS come to mind as some big ones? What constitutes a system? What scale of system a company would use, e.g. a small business ERP may be wildly different than what some Fortune 100 company buys I'd think.

Maybe I have too broad a view of things for what you want to know, but I see the world as a really broad place where some terms are beyond overloaded to my mind. For example, is level supposed to partition everyone in an organization or merely provide general buckets of where things usually go? Can there be levels of organizations as well as levels within the organization? Are there levels of levels? If you aren't confused yet, just recursively apply the concept of partitioning levels to itself and eventually there should be some confusion. I'm all for trying to help, but it isn't clear to me what kind of depth you want in an answer. Is this just for general knowledge, an assignment for a class, or a project required for work? Even within that, the answer you'd give in high school should be quite different than what you'd give for a Ph.D. thesis with lots of different options between the two extremes, you do realize right?

cyberguy @ Wed Sep 09, 2009 6:10 am wrote:

The level of companies is operational level, knowledge , management and strategic. the information systems are: Transaction processing system, management info systems , decision support info sys, and expert system. My question really is which of the above info systems belong to which organizational level as stated above......

Somehow this doesn't quite make a lot of sense to me. Let me walk you through where I don't quite understand what you are asking:

"Transaction processing system" can be a lot of different systems to my mind as things like Payroll would certainly use transactions but so would anything using a database would likely want to do transactions. I can understand a TPS being part of other systems that are easier to connect with levels but on its own, I don't know. Would Enterprise Resource Planning and Customer Relationship Management systems fall under this heading or not?

"Management IS" can also be a lot of different things. This would seem to be most forms of server software as there is the need to manage servers, databases, e-mail, accounts, and other things that in a way can really add up. Thus, while everyone would use an account and get logged in by a server, does this mean everyone uses a MIS? Or is it intended more for the system administrators who look after setting up the accounts, servers, etc.? Does my using something to manage the source code I use mean I'm using an MIS?

"Decision support IS" is something I don't know at all. Perhaps this is part of business intelligence where one wants data to back some choice made? That is just a wild guess on my part, for what it is worth. Could this be part of a change control management where if a board decides something it is recorded along with the reasoning behind it?

"Expert system" is something I remember hearing about in an Artificial Intelligence class. I can't say that I have seen this in any work that I've done so again I can't be much help here.

In a similar vein, I don't know what a knowledge level of worker would be. Management and operations make some sense until you get into who are the managers in operations and are they in both categories or just one?