external hard drive problems

Tallguy · **Posted:** Tue Apr 21, 2009 4:23 pm

so i just got this brand new 640 gb external hard drive - a plug and play one with no software. when i plug it in properly and turn it one the computer recognizes that its there. on the driver signing that is. when i go to my computer nothing shows up. i've been going through the handbook, everything. I CAN'T ACCESS IT!! Evil or Very Mad

i'm getting very frustrated any suggestions?

Homer_simpson · **Posted:** Tue Apr 21, 2009 11:54 pm

i assume you're using XP. if so try downloading TWEAKUI and see if the hard drive letters is hidden.

zero-impact · **Posted:** Wed Apr 22, 2009 5:41 pm

(Windows-XP) Right click on your My-Computer icon in your start menu -> Properties -> Hardware -> Device Manager -> Look to see if it shows up under the disk drives category or portable devices.

md · **Posted:** Wed Apr 22, 2009 7:38 pm

Send it to me, that'll fix the problem.

Tallguy · **Posted:** Thu Apr 23, 2009 7:27 am

zero-impact wrote:

(Windows-XP) Right click on your My-Computer icon in your start menu -> Properties -> Hardware -> Device Manager -> Look to see if it shows up under the disk drives category or portable devices.

i did that, it shows up as a revomable device - a giant usb device - i just can't acess it
i phone the tech guys and they said it properly wasn't loaded with no info software (the one that goes 'hello i'm here' kinda of thing)

md wrote:

Send it to me, that'll fix the problem.

umm, why would i do that?

md · **Posted:** Thu Apr 23, 2009 8:35 am

Tallguy @ 2009-04-23, 7:27 am wrote:

md wrote:

Send it to me, that'll fix the problem.

umm, why would i do that?

Why, because then you won't have any trouble getting it to work with your computer! Wink

saltpro15 · **Posted:** Thu Apr 23, 2009 3:23 pm

hilarious md...

I recommend bringing it back to wherever you bought it from, that definitely sounds like something any warranty should cover.

zero-impact · **Posted:** Thu Apr 23, 2009 3:36 pm

Why would he bring it back without knowing if the hdd itself is causing the problem or not?

Have you tried it on any other computers?

Tallguy · **Posted:** Thu Apr 23, 2009 4:44 pm

yeah i tried it on my computer, my moms and my sisters laptop

andrew. · **Posted:** Thu Apr 23, 2009 4:53 pm

If it shows up in device manager, you probably don't have it formatted and you haven't assigned a drive letter from there. You should format it and assign a drive letter from in device manager. Sorry I can't post instructions right now because I'm not on Windows.

zero-impact · **Posted:** Thu Apr 23, 2009 9:34 pm

You can try using something like System Rescue CD and use its partitioning tool to format the drive as FAT32. Be careful you dont accidently format your computer hard disk however!

BigBear · **Posted:** Fri Apr 24, 2009 9:37 am

By the way 640 gb is before formatting

Tallguy · **Posted:** Mon Apr 27, 2009 9:01 am

anyways so i exchanged it for another one, this time : IT HAS NO USB CABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MAN THIS SUCKS Sad

BigBear · **Posted:** Mon Apr 27, 2009 12:16 pm

Cable or port, yuo could buy a double male end cable

andrew. · **Posted:** Mon Apr 27, 2009 2:58 pm

He shouldn't have to buy something that should've come with his original purchase. I say take that HDD back to the store and get another.

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