Computer Science Canada

external hard drive problems

Author:  Tallguy [ Tue Apr 21, 2009 4:23 pm ]
Post subject:  external hard drive problems

so i just got this brand new 640 gb external hard drive - a plug and play one with no software. when i plug it in properly and turn it one the computer recognizes that its there. on the driver signing that is. when i go to my computer nothing shows up. i've been going through the handbook, everything. I CAN'T ACCESS IT!! Evil or Very Mad Evil or Very Mad Evil or Very Mad Evil or Very Mad

i'm getting very frustrated any suggestions?

Author:  Homer_simpson [ Tue Apr 21, 2009 11:54 pm ]
Post subject:  Re: external hard drive problems

i assume you're using XP. if so try downloading TWEAKUI and see if the hard drive letters is hidden.

Author:  zero-impact [ Wed Apr 22, 2009 5:41 pm ]
Post subject:  RE:external hard drive problems

(Windows-XP) Right click on your My-Computer icon in your start menu -> Properties -> Hardware -> Device Manager -> Look to see if it shows up under the disk drives category or portable devices.

Author:  md [ Wed Apr 22, 2009 7:38 pm ]
Post subject:  RE:external hard drive problems

Send it to me, that'll fix the problem.

Author:  Tallguy [ Thu Apr 23, 2009 7:27 am ]
Post subject:  Re: external hard drive problems

zero-impact wrote:

(Windows-XP) Right click on your My-Computer icon in your start menu -> Properties -> Hardware -> Device Manager -> Look to see if it shows up under the disk drives category or portable devices.


i did that, it shows up as a revomable device - a giant usb device - i just can't acess it
i phone the tech guys and they said it properly wasn't loaded with no info software (the one that goes 'hello i'm here' kinda of thing)

md wrote:

Send it to me, that'll fix the problem.

umm, why would i do that?

Author:  md [ Thu Apr 23, 2009 8:35 am ]
Post subject:  Re: external hard drive problems

Tallguy @ 2009-04-23, 7:27 am wrote:

md wrote:

Send it to me, that'll fix the problem.

umm, why would i do that?

Why, because then you won't have any trouble getting it to work with your computer! Wink

Author:  saltpro15 [ Thu Apr 23, 2009 3:23 pm ]
Post subject:  RE:external hard drive problems

hilarious md...

I recommend bringing it back to wherever you bought it from, that definitely sounds like something any warranty should cover.

Author:  zero-impact [ Thu Apr 23, 2009 3:36 pm ]
Post subject:  RE:external hard drive problems

Why would he bring it back without knowing if the hdd itself is causing the problem or not?

Have you tried it on any other computers?

Author:  Tallguy [ Thu Apr 23, 2009 4:44 pm ]
Post subject:  RE:external hard drive problems

yeah i tried it on my computer, my moms and my sisters laptop

Author:  andrew. [ Thu Apr 23, 2009 4:53 pm ]
Post subject:  RE:external hard drive problems

If it shows up in device manager, you probably don't have it formatted and you haven't assigned a drive letter from there. You should format it and assign a drive letter from in device manager. Sorry I can't post instructions right now because I'm not on Windows.

Author:  zero-impact [ Thu Apr 23, 2009 9:34 pm ]
Post subject:  RE:external hard drive problems

You can try using something like System Rescue CD and use its partitioning tool to format the drive as FAT32. Be careful you dont accidently format your computer hard disk however!

Author:  BigBear [ Fri Apr 24, 2009 9:37 am ]
Post subject:  RE:external hard drive problems

By the way 640 gb is before formatting

Author:  Tallguy [ Mon Apr 27, 2009 9:01 am ]
Post subject:  RE:external hard drive problems

anyways so i exchanged it for another one, this time : IT HAS NO USB CABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MAN THIS SUCKS Sad

Author:  BigBear [ Mon Apr 27, 2009 12:16 pm ]
Post subject:  RE:external hard drive problems

Cable or port, yuo could buy a double male end cable

Author:  andrew. [ Mon Apr 27, 2009 2:58 pm ]
Post subject:  RE:external hard drive problems

He shouldn't have to buy something that should've come with his original purchase. I say take that HDD back to the store and get another.

Author:  matt271 [ Mon Apr 27, 2009 9:40 pm ]
Post subject:  RE:external hard drive problems

windows detected it and installed the driver right??

but it dosent show in my comp

maybe its not partitioned

right-click my computer and click manager. click disk manager. do u see the hard drive there? if so, right-click it and look for osmehting like "create partition". if u dunno what a partition is, just leave everything default and itll partition ur entire hdd into 1 "drive".

Author:  ecookman [ Tue Apr 28, 2009 7:07 am ]
Post subject:  RE:external hard drive problems

when you get the cable and if it still doesn't work...go to the device manager and find the automatic driver for it..and uninstall it..while the harddrive is plugged in.

restart the computer, unplug the harddrive and plug it back in when you log on. This usually works for me.

if it stillll doesn't work
1) try another brand (Western Digital is my fav)
2) throw it at a wall
3) send it to the "will it blend guy" Wink


: